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  1. ZABBIX BUGS AND ISSUES
  2. ZBX-23781

Template "HPE iLo 5 by HTTP" error if "Storage" entry has no "Volumes"

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      Steps to reproduce:

      1. Set up a new HP iLO host using the "HPE iLO 5 by HTTP" template as described in the templates readme
      2. The HP Server is a ProLiant DL380 Gen10 with iLO 5 Version 2.81 and at least one NVMe drive.

      Result:
      The Template throws the problem:
      HPE iLO: Failed to get data from API

      The Zabbix Log (/var/log/zabbix/zabbix-proxy.log) now states for every retry:

      {{888:20231204:102951.920 [ HPE iLO ] ERROR: Request failed with status code 404: {"error":{"code":"iLO.0.10.ExtendedInfo","message":"See @Message.ExtendedInfo for more information.","@Message.ExtendedInfo":[

{"MessageArgs":["/redfish/v1/Systems/1/Storage/DA000000/Volumes"],"MessageId":"Base.1.4.ResourceMissingAtURI"}

       

      The problem is that the redfish API of the iLO does not list any Volumes on NVMe drives. (It is working on multiple other servers that only have a RAID controller as storage.)

       

      For example:
      When I use the redfish API to query the internal RAID controller, there is an entry for "Volumes".

      Query: https://10.99.99.120/redfish/v1/Systems/1/Storage/DE07C000/

        "@odata.id": "/redfish/v1/Systems/1/Storage/DE07C000",
  "@odata.type": "#Storage.v1_12_0.Storage",
  "Actions": {
    "#Storage.ResetToDefaults": {
      "target": "/redfish/v1/Systems/1/Storage/DE07C000/Actions/Storage.ResetToDefaults",
      "[email protected]": ["ResetAll", "PreserveVolumes"
}}
  },
  "Id": "DE07C000",
  "Name": "HPE Smart Array P408i-a SR Gen10",
  "Status": {
    "Health": "OK",
    "HealthRollup": "OK",
    "State": "Enabled"
  },
  "Controllers": {
    "@odata.id": "/redfish/v1/Systems/1/Storage/DE07C000/Controllers"
  },
  "[email protected]": 0,
  "Drives": [],
  "Volumes": {
    "@odata.id": "/redfish/v1/Systems/1/Storage/DE07C000/Volumes"
  },
  "@odata.etag": "\"8B0330BD\""
}
 

       

       

      When I use the redfish API to query the NVMe storage, there is no entry for "Volumes", so the query fails with the error seen in the Zabbix Log.

      Query: https://10.99.99.120/redfish/v1/Systems/1/Storage/DA000000

        "@odata.context": "/redfish/v1/$metadata#Storage.Storage",
  "@odata.etag": "W/\"836C2E84\"",
  "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000",
  "@odata.type": "#Storage.v1_12_0.Storage",
  "Id": "DA000000",
  "Controllers": {
    "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000/Controllers"
  },
  "Drives": [{
    "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000/Drives/DA000000/"
  }],
  "Links": {
    "Enclosures": [{
      "@odata.id": "/redfish/v1/Chassis/1"
    }]
  },
  "Name": "NVMe Storage System",
  "Status": {
    "Health": "OK",
    "State": "Enabled"
  },
  "StorageControllers": [{
    "@odata.id": "/redfish/v1/Systems/1/Storage/DA000000#/StorageControllers/0/",
    "FirmwareVersion": "    HPK4",
    "Identifiers": [],
    "Location": {
      "PartLocation": {
        "LocationOrdinalValue": 1,
        "LocationType": "Bay",
        "ServiceLabel": "Box 1 Bay 1"
    },
    "MemberId": "0",
    "Model": "MK000800KWDUL",
    "Name": "NVMe Storage Controller",
    "SerialNumber": "0000",
    "Status": {
      "Health": "OK",
      "State": "Enabled"
    },
    "SupportedControllerProtocols": ["PCIe"],
    "SupportedDeviceProtocols": ["NVMe"]
  }]
}

      Expected:
      The template works as expected, even when the iLO is not reporting the drives volumes.

            drasikhov Denis Rasikhov
            moro89 Notmy Fullname
            Team INT
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              Created:
              Updated:
              Resolved: